




Free shipping except for accessories items
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply contact our customer team at customercare@silkser.com.
We will normally ship the products within 48hrs after receiving your order and normally reach your address in 7-12 days. If you don't receive your package on time, please feel free to contact us at customercare@silkser.com and we will get back to you within 24hrs.
When placing an order, please review your personal information (i.e. shipping address, phone number, email) carefully to avoid any issues or delays getting your order. Thank you!
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at customercare@silkser.com. and we will get back to you within 24 hrs.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at customercare@silkser.com. And we will get back to you within 24 hrs.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at customercare@silkser.com
Wow, this silk blouse makes me feel so elegant! The silk has a beautiful sheen, and the polka dots are cute but classy. I wore it with jeans and heels. Worth every penny!
We love hearing the blouse made you elegant. Snap a pic of your date look and share it on Pinterest—tag us to inspire other shoppers! Next time you buy, we will provide an extra gift. Thanks for supporting us!
The silk quality is top-tier—lightweight and breathable. My only tiny complaint is shipping whichi was longer than I expected. I still love it though.
Thanks for your honest feedback, Cora! Sorry for letting you wait a bit longer and we will improve. Happy styling!
I live in Florida, so breathable clothes are a must. This silk blouse keeps me cool even on hot afternoons. The V-neck doesn’t gap, and the polka dots don’t fade after washing (I hand-wash like the label says). 10/10 recommend!
So glad we solved your summer sweat problem! Hand-washing keeps that silk looking fresh—great job! Share your Florida-ready fit on Instagram, and we’ll give you extra loyalty point boost. Stay cool!
This blouse feels so luxurious—mulberry silk is soft against my skin. I wear it to the office with slacks, and coworkers keep asking where I got it!
Hi Amara! We’re thrilled you love the blouse’s comfort and style! Please share a pic of your work fit on Instagram/Facebook and tag @OurBrand for a chance to be featured. Next time you shop, we will provide an extra gift for you! Thank you for choosing us!
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