Most of our products are made of 100% mulberry silk. For a few styles, to add elasticity, we incorporate no more than 10% spandex. This information is clearly indicated in the product descriptions.

Our silk is of high-quality 6A - grade mulberry silk. It undergoes strict quality control processes to ensure its top-notch quality in terms of softness, strength, and luster.

1) Our sizes generally run small, and since mulberry silk has no elasticity, we recommend choosing one size larger than your usual clothing size. 2) We have a size chart for each product, which clearly shows the main measurements of each item for your reference. 3) In the product description, we've added a size chart correlating height and weight, which serves as our recommendation. 4) We suggest leaving your height and weight measurements in the remarks section on the order page. This will enable us to provide you with size recommendations or confirmations based on the details. 5) Of course, after placing an order, you can also send a quick message about your size preferences to our customer service email, including your height and weight. We will select the appropriate size for you before shipping.

For mulberry silk clothing such as pajamas, blouses, and dresses, it's best to hand wash them in cold water with a mild detergent specifically designed for delicate fabrics. Gently squeeze out the water instead of wringing. If you need to use a machine, select the delicate cycle. For drying, air-dry them away from direct sunlight as it can fade the color. Iron on a low setting with a damp cloth between the iron and the silk to prevent damage.

Yes, mulberry silk is hypoallergenic, making it an excellent choice for those with sensitive skin. It is less likely to cause irritation compared to other fabrics. The smooth surface of the silk does not trap dust mites, pet dander, or other common allergens as easily as some other materials, reducing the risk of allergic reactions.

Mulberry silk is a natural protein fiber, while satin is a weave that is often made from polyester. Genuine silk is more breathable, temperature-regulating, and gentle on skin and hair.

Momme (mm) measures the weight and density of silk fabric. Higher momme generally means a thicker and more durable fabric. We explain this in detail in our Silk Momme Guide.

Many of our products are OEKO-TEX® Standard 100 certified, meaning they have been tested for harmful substances and meet internationally recognized safety standards.

Silk is a natural, biodegradable fiber. With proper care, high-quality silk products can last for many years, making them a more sustainable choice than many synthetic fabrics.

Yes, we offer global shipping for all our mulberry silk products. Whether you're in North America, Europe, Asia, or any other part of the world, you can place an order on our website. Shipping times may vary depending on your location, but we strive to provide the most efficient delivery options. You can track your order through the tracking number provided once your order is shipped.

Your tracking number can be found in your shipping confirmation email, or you may check the status in the "Track Your Order" section of our website's footer menu.

We offer a return policy for eligible items within the return window. Items should be unused and in their original condition. Please visit our Return Policy page for full details.

Yes. If the requested size is available, we'll gladly help arrange an exchange.

Please contact us within 48 hours of delivery and include photos. We'll resolve the issue as quickly as possible.

Our customer support team can be reached by email through the Contact Us page. We usually respond within one business day.

Absolutely. Simply send us your height, weight, bust, waist, and hip measurements, and we'll personally recommend the most suitable size before you order.

Yes. Simply leave your gift message in the order notes during checkout, and we'll include it whenever possible.

SILKSER was created to make premium mulberry silk more approachable, transparent, and easier to understand. We believe beautiful silk products should combine timeless design with honest craftsmanship and practical everyday comfort.

We work with carefully selected manufacturing partners and focus on genuine mulberry silk, thoughtful craftsmanship, and consistent quality rather than chasing trends. Every product goes through multiple quality checks before shipping.

Because we believe informed customers make better purchasing decisions. Our journal covers silk care, styling, buying guides, sleep tips, and behind-the-scenes stories to help people better understand silk before and after they purchase.

Visit the SILKSER Journal, where we regularly publish guides on silk care, buying advice, styling inspiration, gift ideas, and educational resources for silk lovers.

We believe trust is earned through transparency. Rather than simply selling silk products, we invest heavily in educational resources, detailed care guides, customer stories, and product information so shoppers can make informed decisions with confidence. Our goal is to help more people enjoy the benefits of genuine mulberry silk for years to come.